Frequently Asked Questions

Which areas do you deliver to?

We deliver to all 8 divisions of Bangladesh. Dhaka orders can arrive the same day; other divisions usually receive orders within 1–3 days.

How much is delivery?

Delivery is ৳60 inside Dhaka and ৳110–৳130 outside Dhaka. Orders above ৳2,000 get free delivery.

Which payment methods do you accept?

We accept bKash, Nagad, Rocket, debit/credit cards (Visa and Mastercard) and Cash on Delivery.

How do I pay with bKash, Nagad or Rocket?

Choose your wallet at checkout, send the total to the merchant number shown, then enter your wallet number and the Transaction ID. We confirm your order once the payment is verified.

Is your produce really organic?

Items marked with the Organic badge come from farms that avoid synthetic pesticides and chemical ripening. Items without the badge are carefully sourced and quality-checked.

What if something arrives damaged or not fresh?

Tell us within 24 hours of delivery with a photo and we'll replace the item or refund you — no questions asked.

Can I change or cancel my order?

Yes. You can cancel from your account while an order is still Processing or Confirmed. After it's out for delivery, please contact us.